Accessibility statement: Orange Business

Context

Orange SA undertakes to make its internet, intranet, extranet websites and its mobile applications accessible in accordance with article 47 of Law No. 2005-102 of February 11, 2005.

To this end, it implements the following strategy and actions :

the pluri-annual accessibility framework (French).

This accessibility statement applies to Orange Business.

Conformity level:

"Orange Business" is no compliant to the criteria with WCAG version 2.2, level AA.

The Orange Group Accessibility Expertise Centre refers to the WCAG international recommendations version 2.2, level AA. Here is the correspondence link between the RGAA and the WCAG (french).

The analyze was carried out via la Va11ydette.

Tests result

39%

Global compliance

76%

Average compliance

The compliance audit carried out by The Orange Group Accessibility Expertise Centre reveals that :

  • 39% of WCAG level A and AA criteria are met.
  • The average compliance rate of the online service is 76%.
Summary by levels
LevelAAATotal
Number of criteria322456
Compliant10717
Non-compliant141327
Not applicable8412
Compliance42%35%39%
Compliance rate by pages according to the two levels of criteria A and AA
Criteria / LevelCompliant / ACompliant / AANon-compliant / ANon-compliant / AANot applicable / ANot applicable / AACompliance rate
Accueil + EC1284716965 %
Mentions légales131101191296 %
Accessibilité131102191192 %
Recherche10136216974 %
Infos digitale14116412971 %
Nos expertises11126415870 %
Collaboration & télétravail10144118983 %
Voir l'offre12105615867 %
Contact14154314681 %
Article12122318983 %
Partenaires10108514961 %
Article partenaires11114417973 %
Digital consulting11104517970 %
Internet et réseaux11154017987 %
Flexible11107714760 %
Nous découvrir9147116974 %
Témoignages clients111361151077 %

Content not accessible

All non-conformities have been identified and addressed by the appropriate teams. Below is the list of WCAG criteria that are not compliant:

Non-compliances

List of non-compliant WCAG criteria :

  • 1.1.1 Non-text Content, Level A
  • 1.2.2 Captions (Prerecorded), Level A
  • 1.2.3 Audio Description or Media Alternative (Prerecorded), Level A
  • 1.2.5 Audio Description (Prerecorded), Level AA
  • 1.3.1 Info and Relationships, Level A
  • 1.3.5 Identify Input Purpose, Level AA
  • 1.4.1 Use of Color, Level A
  • 1.4.3 Contrast (Minimum), Level AA
  • 1.4.4 Resize text, Level AA
  • 1.4.10 Reflow, Level AA
  • 1.4.11 Non-text Contrast, Level AA
  • 1.4.12 Text Spacing, Level AA
  • 1.4.13 Content on Hover or Focus, Level AA
  • 2.1.1 Keyboard, Level A
  • 2.2.2 Pause, Stop, Hide, Level A
  • 2.4.2 Page Titled, Level A
  • 2.4.3 Focus Order, Level A
  • 2.4.4 Link Purpose (In Context), Level A
  • 2.4.6 Headings and Labels, Level AA
  • 2.4.7 Focus Visible, Level AA
  • 2.5.3 Label in Name, Level A
  • 3.1.2 Language of Parts, Level AA
  • 3.3.1 Error Identification, Level A
  • 3.3.2 Labels or Instructions, Level A
  • 3.3.3 Error Suggestion, Level AA
  • 4.1.2 Name, Role, Value, Level A
  • 4.1.3 Status Messages, Level AA

Establishment of this accessibility statement

This declaration was established on 12/27/2024.

Technical specifications of the site

  • HTML
  • CSS
  • JavaScript

Testing environment

The verifications were performed with the following software combinations:

  • Chrome XX and JAWS 2019
  • Firefox XX and NVDA 2020.4

Methods and Tools to evaluate accessibility

  • Automatic testing: aXe 4.9.3, Wave 3.1.3
  • Functional testing: NVDA 2020.4, Keyboard navigation

Pages which have been the subject of compliance verification

The verification audit was performed on the following pages using the Orange va11ydette:

  1. Accueil + EC : https://www.orange-business.com/fr
  2. Mentions légales : https://www.orange-business.com/fr/informations-legales
  3. Accessibilité : https://www.orange-business.com/fr/accessibilite
  4. Recherche : https://www.orange-business.com/fr/content-search?q=test
  5. Infos digitale : https://www.orange-business.com/fr/enjeux/infrastructure-numerique-evol…
  6. Nos expertises : https://www.orange-business.com/fr/reussir-avec-nous/nos-experts
  7. Collaboration & télétravail : https://www.orange-business.com/fr/produits/categories/collaboration-et…
  8. Voir l'offre : https://www.orange-business.com/fr/node/12530
  9. Contact : https://www.orange-business.com/fr/contact
  10. Article : https://www.orange-business.com/fr/blogs/pourquoi-certification-profess…
  11. Partenaires : https://www.orange-business.com/fr/partenaires
  12. Article partenaires : https://www.orange-business.com/fr/pourquoi-nous/partenaires/zscaler
  13. Digital consulting : https://www.orange-business.com/fr/enjeux/infrastructure-numerique-evol…
  14. Internet et réseaux : https://www.orange-business.com/fr/produits/categories/internet-et-rese…
  15. Flexible : https://www.orange-business.com/fr/solutions/internet-reseaux/flexible-…
  16. Nous découvrir : https://www.orange-business.com/fr/reussir-avec-nous/nous-decouvrir
  17. Témoignages clients : https://www.orange-business.com/fr/pourquoi-nous/temoignages-clients

Feedback and contact information

If you are unable to access content or a service, you can contact the site manager to be directed to an accessible alternative or obtain the content in another form.

We welcome your feedback on the accessibility of this site. Please let us know if you encounter accessibility problems by sending an email to accessibility.group@orange.com.

Legal remedies

You have reported to the website manager an accessibility problem that prevents you from accessing content or one of the portal's services and you have not received a satisfactory response, in this case:

 

Accessibility Feedback Process – Canada

Download the pdf

Accessibility Second Progress Report – Canada

Download the pdf