[Logo] Haïer

Haier Europe

Haier Europe digitalizes services to enhance agility and efficiency

  • Improve agility and efficiency
  • Deliver services and solutions to its markets more quickly
  • Enhance automation for long-term flexibility aligned with business objectives
haier Appliances
 

Fast, flexible and secure services when and where needed

Haier Europe was looking to transform its digital infrastructure to provide fast, flexible and secure services wherever the organization needs them. It was also aiming to become a cloud-first organization to improve the end-user application experience.

Haier Europe is part of Haier Smart Home, the number one company globally in home appliances and among the Fortune Global 500 companies. It is the owner of major home appliance brands such as Candy, Hoover and Haier.

As part of its digital makeover, Haier wanted to support agile operations for total real-time visibility while controlling infrastructure costs. It also wanted to simplify the management of its cybersecurity to maintain a robust security posture.

The multinational sees modern digital technology as a way of keeping a competitive advantage and wants to leverage this thinking as part of its overarching strategy.

Accelerating digital transformation with Evolution Platform

Operational simplicity
Flexibility to deliver consistent solutions and services where needed
Agile operations through real-time visibility

Orange Business is here to help us implement these two strategic goals

A new platform to power long-term support and growth plans

Haier Europe needed to digitally transform to strengthen its growth trajectory and become a data-driven connected enterprise to expand in global markets.

Haier Europe wanted to migrate to a platform that supported its cloud, connectivity and security aspirations built around a unified management model.

The multinational was also adamant from the onset that it did not simply want a vendor. It wanted to work with a trusted partner to sustain its internal resources in turning their innovative vision into an achievable transformation journey.
 

An agile platform to effectively support markets and deliver services faster

Haier Europe’s mantra is “more creation, more possibilities.” The company is transforming from a traditional manufacturer to leading a sustainable community that spans from Argentina to China. Its ambitions demand a secure, robust, and composable platform that would support its roadmap and meet business objectives.

Considering Haier Europe’s needs and pain points, Orange Business created a plan built on the Evolution Platform framework. At its core is the orchestration of three foundational building blocks: cloud, connectivity and cybersecurity.

Evolution Platform combines Orange Business global cloud connectivity and embedded cybersecurity capabilities to support every step of Haier’s transformation journey. The technology combines the cloud-like experience of network-as-a-service with an open ecosystem that enables Haier to access solutions that best satisfy its business needs, all backed by performance-focused SLAs. The platform’s innovative modular approach allows the customer to chain services through a self-service portal or an API to become the premier consumer choice for smart, connected home offerings.

The Orange Business on-demand cloud connectivity solution extends networking to multiple clouds, thanks to its on-net link to SD-WAN gateways, thus creating a unique network comprising offices, HQs, factories, on-premise DCs and cloud regions.

The initial deployment includes Flexible SD-WAN with a Fortinet overlay. This provides the multinational with agile, scalable and secure networking foundations with simplified processes.

Zero Trust capabilities are provided to 5,000 users via Zscaler’s protection suite to support a modern hybrid way of working. An Orange Cyberdefense expert is on hand to advise on policy implementations. Zero Trust forms part of SASE, which is a key part of the multinational’s overarching strategy. SASE essentially converges multiple virtualized networking and security features into one unified and easy-to-consume cloud service.

The combination of cloud-based centralized policy management and the local enforcement of identity-driven access services brings many benefits for IoT users, which is central to Haier Europe’s connected strategy, like security at the edge and reduced complexity.

Last but not the least, the solution is supervised via Live Action’s LiveSP, a network performance monitoring dashboard for enhanced network control via granular visibility.
 

Delivering on a sustainable future

Orange Business Evolution Platform enables Haier Europe to build a connected, secure and sustainable future: to become the premier consumer choice for smart, connected home offerings.

A way of simplifying complexity

haier Appliances

Simone Pezzoli, Group Chief Digital Technology Officer, Haier Europe

“As part of our transformation, we needed a platform that would help us optimize operations and efficiencies within our cloud-first strategy. Orange Business provides us with an agile and composable platform, simplifying cloud connectivity and automation, while being elastic enough to satisfy our dynamic business model and digital ambitions.”
testimonial

Haier Europe

Haier Europe is part of Haier Smart Home, the number one company globally in home appliances and among the Fortune Global 500 Companies.