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Unified Engagement Suite - Genesys
Augment your customer experience by orchestrating the entire customer journey
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Unified Engagement Suite - NICE
A cloud-based customer-experience platform with seamless omnichannel capabilities, analytics and automation
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CX of the Future Firestarter
Kickstarting your journey towards seamless and unified customer experiences
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Cognitive omnichannel customer experience
Focus on omni-channel marketing to improve customer satisfaction and cognitive experience to increase responsiveness.
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Effectively orchestrate your customer experience
At Orange Business, we embrace a global and harmonious approach to customer experience. By synchronizing all human and digital touchpoints, you can…
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Digital omnipresence and data value creation
Transform your business with digital omnipresence and the power of data for an exceptional, personalized customer experience.
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CX in Retail Banking White paper
Retail banking is at a turning point. Customers demand seamless, personalized experiences across channels. Banks must adapt to rapid tech changes,…
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Transforming Customer Journey Management - Ebook
The cost to businesses due to disrupted contact centre experiences has reached an unprecedented level. Customers encounter inconsistent interactions,…
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Customer Data Platform - Download our whitepaper
Setting the strategic foundations for Customer 360° and personalization at scale.
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Genesys
Genesys delivers smarter customer experiences with a cloud-based, AI-powered contact center. Every interaction is personalized, contextualized, and…
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Cisco
Cisco and Orange Business — two industry leaders — join forces to accelerate your digital transformation. From expert consulting to seamless customer…
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Google Cloud Platform
Partner in the development of new AI and Edge computing services
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What if every Customer Experience was perfectly orchestrated
Thursday 27th March - 9:30 - 13:00Crowne Plaza Hotel - Brussels Airport In partnership with Adobe & Microsoft
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Business & Decision becomes Orange Business
We are delighted to announce that starting from November 16th, Business & Decision in the listed countries (Belgium, The Netherlands, Luxembourg,…
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Orange Business is awarded Adobe Digital Experience - Emerging Partner of the Year
We are thrilled to announce that our partner, Adobe, has honored Orange Business with the "Digital Experience - Emerging Partner of the Year" award…
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What if every Customer Experience was perfectly orchestrated
Join us to explore how data and AI enhance CX orchestration for smarter, more impactful customer journeys.
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Webinar - What if every Customer Experience was perfectly orchestrated?
Could not join us for the session in Brussels? Don't worry, you can join us for the live version of our CX Roadshow.Join us for this exclusive CX…