Workplace Together [Webex]

Cisco telephony and collaboration tools managed by Orange

 

Presentation

Seamless and secure collaboration in a hybrid and cloud environment

Ongoing changes in the way people work have permanently transformed employees’ relationships with their expectations of work. Hybrid work can be a great opportunity but also a great risk without the right tools or proper implementation.

Offer Detail

Choose the services that work for you

Combining all the power of the Webex cloud platform, Orange global calling and an "à la carte" Orange service provides you with everything you need to collaborate effectively and enhance the user and customer experience.

Business Telephony

Webex Calling, your comprehensive cloud telephony service with carrier-grade voice quality, available worldwide


Included
  • Call transfer, team and individual messaging, call forwarding, do not disturb function, etc.
  • Interactive voice response, call grouping, queue management
  • Interactive voice response, call grouping, queue management
  • Telephony and videoconferencing equipment: a wide range of IP phones and DECT devices

Videoconferencing

Webex Meetings, your all-in-one, secure meeting service for online collaboration from anywhere in the world


Included
  • Interactive videoconferencing with AI
  • Collaborative meetings accessible to everyone, everywhere
  • From 1,000 to 100,000 participants
  • Highly secure platform
  • Built-in, native audio bridge integrated into the solution

Customer relations

Webex Contact Center, the cornerstone of your customer experience


Included
  • Voice, email, chat, SMS and social media embedded in a perfect “look and feel” browser-based agent application
  • Unique cloud platform for all Webex solutions, creating a seamless agent environment and blurring the limits between customer experience and collaboration
  • Hundreds of APIs for customized integrations, CRM integrations with top services (Salesforce, Microsoft Dynamics, Zendesk, etc.) and Webex Connect for automation and digital interactions based on CPaaS

Videoconferencing equipment

Webex devices: Cisco computers, smartphones and tablets, suited for every situation to stay connected, share your ideas, and be productive


Included
  • DECT available for optimal coverage
  • Using the Control Hub application

Tailor-made services

A solution and support perfectly tailored to your needs

You choose your services "à la carte" to ensure successful implementation of the solution and guarantee its optimal use.


Five key success factors for a successful hybrid workspace

1

Mobility
  • Sustain remote working with secure access to your company's information system
2

Efficiency
  • Encourage employees to be more collaborative through individually tailored solutions
3

Visibility
  • Digitalize physical events and create a strong dynamic
4

Conviviality
  • Modernize your office spaces to ensure that the onsite experience gives your employees value
5

Modernization
  • Reinvent collaboration with a modern tool that boosts employee motivation and enhances the efficiency of your company

Examples

High-performance devices for greater flexibility and efficiency

Webex IP Phone

IP phones

Elevate your communications with Cisco IP phones, offering professional-grade sound, enhanced displays and seamless VoIP integration for any business.

  • The Cisco IP Phone 6800 Series multiplatform phones are designed to deliver reliable, professional-grade sound with Gigabit Ethernet integration and low power consumption.
  • The Cisco IP Phone 7800 Series caters to traditional telephony needs, offering improved display quality and more refined finishes.
  • The Cisco IP Phone 8800 Series is perfectly suited for businesses of all sizes seeking high-quality, comprehensive and secure VoIP solutions and is compatible with existing infrastructure.
Webex Mini

Cisco Desk Mini

Experience simplified and high-quality video meetings with Cisco Desk Mini, a powerful individual terminal

  • Ultra HD 4K
  • Digital control screen
  • Automatic framing of participants
Webex Desk Pro

Cisco Desk Pro

Experience seamless and superior collaboration, comfort and efficiency with the Cisco Desk Pro.

  • Quick installation and setup
  • Whiteboard for annotation and idea sharing
  • Noise-canceling microphones

What are the benefits of Workplace Together [Webex]?

Workplace Together [Webex] can transform your work environment, enhancing productivity, collaboration and security.

Enhance flexibility

Workplace Together [Webex] lets you adapt your work environment to your specific needs, ensuring maximum flexibility and enabling you to respond quickly to changes and maintain a dynamic workflow.

Boost collaboration

The solution helps you easily share information and collaborate with your colleagues in real time. Workplace Together [Webex] increases your team's productivity and efficiency by providing seamless communication tools.

Improve efficiency

You can streamline your processes and reduce downtime with our intuitive platform. Workplace Together [Webex] helps you manage tasks more effectively, allowing you to focus on what matters most.

Strengthen security

The solution's robust security features protect your data ensure that your sensitive information remains safe, giving you peace of mind while you work.

Customize your workspace

A wide range of customization options enables you tailor the platform to suit your specific needs and preferences and easily create a workspace that works best for you.

Testimonials

Collaboration and contact center services improve ZIM customer experience

ZIM adopts Orange collaboration and contact services to improve customer experience in the new normal

Assaf Tiran, Global Customer Service Vice President, ZIM

We succeeded in maintaining our high level of customer experience across our global branches, despite COVID-19 pandemic implications, necessitating many of our customer service teams to work from home with very short notice. This was in large part thanks to Orange Business technology and capabilities.
Read the customer story
testimonial

Our partner

For nearly 30 years, Cisco and Orange have partnered to provide you with the best in networks and telephony. Today, we jointly offer the next-generation of unified collaboration solutions.

cisco
Webex Calling and Cloud Connect

Communicate effortlessly with Webex Calling and Cloud Connected PSTN

Simplify your communications with Orange Cloud Connected PSTN seamlessly integrated with Webex Calling. Make and receive calls directly from your Webex app without the need for separate hardware or software.

Enhance global calling

  • Reach over 35 countries and territories with reliable, enterprise-grade voice connections
  • Enjoy consistent call quality thanks to the robust Orange network infrastructure
  • Benefit from native voice connectivity between the Orange and Cisco global networks, avoiding any new network deployment

Boost ROI and workforce productivity

  • Reduce costs by eliminating the need for traditional phone lines and hardware
  • Increase agility with the ability to scale your voice communications up or down as needed
  • Enhance user experience by empowering your employees with a streamlined communications solution

Unify your calling and collaboration experience within the Webex platform

  • Improve productivity with intuitive features like call recording, transcription and voicemail
  • Increase flexibility with mobile and desktop calling options
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