Implementing a cutting-edge WAN that delivers enterprise voice, data and wireless services to more than 250 locations around the world has given Flowserve improved performance, better security and lower network expenses. This customer case describes how.
Document ref: 0216/CCS-FLO-024(3)
“We asked each of the vendors to talk us through a monthly report. Orange sat down on a monthly basis with a complete top-down review of the hot points, the cold points, over-utilized, under-utilized – the parameters you would expect of a highly customer-focused organization. One of the hardest things to do is change a telecom vendor, and you don’t take these decisions lightly. But I wasn’t sleeping well at night, and I’m hoping I sleep a little better now.”
Mike Wald
Vice President of Operations & IT, Flow Control Division
Flowserve