Introducing new technology to our portfolio: Cisco Webex Contact Center and Cisco Webex Calling

In addition to our existing Cisco-based contact center offers, our service suite now includes Cisco Webex Contact Center, a native cloud contact…

Cut costs and boost trust with a secure contact center payment solution

Contact centers are increasingly handling direct sales to customers, which means taking payment over voice or digital channels. With rising pressures…

Gartner Magic Quadrant for Contact Center as a Service, Western Europe - October 2017

Orange Business is placed in the Leaders Quadrant for the third year in a row in this Gartner Magic Quadrant for Contact Center as a Service, Western…

Gartner Magic Quadrant for Contact Center as a Service, Western Europe - October 2018

Orange Business is placed in Leaders position for the fourth year in a row in this Gartner Magic Quadrant for Contact Center as a Service, Western…