Criminals turning to AI to crack cyberdefenses

Artificial intelligence (AI) has disrupted countless industries thanks to one game-changing property: its ability to automate simple tasks that only…

Inspiring, connecting and transforming in the age of AI

Orange Business executives, experts and partners met with over 500 customers, businesses and public administrations at the latest Orange Business…

Much more than cost savings: India is now the world’s hub for global capability centers

Global capability centers are now reinvention engines driving digital transformation - increasingly India is the prime location for GCCs

Is the future of energy transition your next car?

Renewable energy generation is growing rapidly, driven by falling costs and growing investor interest. Yet these cleaner sources can struggle with…

The art of scaling innovation

Organizations are scrambling to innovate but are creating what Gartner calls “pretty prototypes” that aren’t addressing real business challenges. The…

Six key elements of great customer experience.

We have listened to our customers and understand what they want. They expect us to be outstanding across six key areas to deliver a great customer…

CPaaS: Customer service gets the message

Embedding communications capabilities into customer and business apps can improve conversion rates and reduce delays.

Smarter factories need a marriage of IT/OT

The convergence of IT and operational technology (OT) is crucial to the development of smart manufacturing, but with such a diversity of legacy and…

Smart future: how data and analytics can enable the new normal

Data analytics will be vital in post-COVID business recovery. They can help employees return to the office safely, improve customer experience,…

SolarWinds sends a message: it is time to be proactive about security

The recent SolarWinds attack is a wake-up call. Enterprises need to re-think their security strategies and be on the offensive against increasingly…