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    Data & AI

    Strengthen Data Governance
    Enable secure and compliant data usage across the organization, ensuring consistency and transparency.
    Build a scalable, accessible data platform
    Build a scalable, accessible data platform.
    Define a winning Data Strategy
    Focus on aligning your data strategy with business goals to unlock valuable insights and drive growth.
    Cultivate a Data-Driven Culture
    Prioritize a strong data culture to drive informed decision-making and foster collaboration across all teams.
    Activate Insights with GenAI and AI
    Leverage AI to automate processes, predict trends, and drive smarter decisions.
    All our Data & AI expertise

    Customer Experience

    Cognitive omnichannel customer experience
    Focus on omni-channel marketing to improve customer satisfaction and cognitive experience to increase responsiveness.
    Digital omnipresence and data value creation
    Transform your business with digital omnipresence and the power of data for an exceptional, personalized customer experience.
    Human interaction at the right time
    Put people at the heart of your CX strategy. Gauging emotions and responses help you deliver the right balance of technology and human contact.
    All our Customer Experience expertise

    Employee Experience

    Provide an outstanding employee experience
    Boost your performance and your appeal by ensuring a high-performance, agile and innovative work environment.
    Implement a collaboration solution designed for your employees
    Unleash potential with a secure, collaborative work environment tailored to each individual employee.
    Enable efficient hybrid working
    Establish and secure hybrid working for the long term.
    Manage growing complexity
    Successfully transform the management of your digital work environment.
    Contribute positively to your social and environmental objectives
    Build a sustainable, inclusive and sovereign digital work environment.
    All our Employee Experience expertise

    Operational Experience

    Connected smart products
    Enhance efficiency, deliver real-time insights and enable seamless customization with connected smart products.
    Secure and flexible infrastructure
    Build digital infrastructure for operational excellence and sustainable business outcomes.
    Assisted workers
    Empower employee efficiency and increase workplace safety with IT solutions.
    ESG performance
    Harness the power of IT to enhance environmental performance, from strategic insights to pragmatic, sustainable solutions.
    Operational efficiency
    Improve quality and productivity through automation, supervision, digitization and optimization technologies.
    All our Operational Experience expertise

    Digital Infrastructure

    Digital consulting
    Take advantage of our expertise, strategy and innovation with digital consulting for seamless transitions, optimized operations and competitive edge.
    SASE (Secure Access Service Edge)
    Empower your teams to work together from anywhere with a secure, distributed network that’s designed to fit your needs.
    Cloud networking
    We design, build and manage secure, scalable, automated cloud infrastructure for your global cloud estate with reliable services and guaranteed SLAs.
    Multi-cloud optimization
    Multi-cloud optimization lets you tailor your cloud strategy to your unique needs, while optimizing performance, cost efficiency and resilience.
    All our Digital Infrastructure expertise

    Cybersecurity

    Secure the enterprise
  • Solutions
    • Data Intelligence & AI
    • Customer Experience
    • Consulting and digital transformation
    • Internet and networks
    • Collaboration and remote working
    • Cloud
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    Data Intelligence & AI

    Data & AI Architecture Assessment
    Optimizing value creation through a modern and efficient data platform
    AI Center of Excellence (CoE)
    Empowering your team with expert guidance to accelerate AI transformation
    Cloud MVP
    Future-Proof your Business with a cost-effective Cloud Data Platform
    AI Strategy & Use Case Prioritization
    Unlock the transformative power of AI through strategic prioritization and actionable insights
    Explore All Services

    Customer Experience

    CX of the Future Firestarter
    Kickstarting your journey towards seamless and unified customer experiences
    Customer Data Platform
    Transform customer experiences with data-driven decisions via a unified customer data platform.
    Contact Center Access
    Receive calls from anywhere in the world and manage them in real time
    Unified Engagement Suite - Genesys
    Augment your customer experience by orchestrating the entire customer journey
    Unified Engagement Suite - NICE
    A cloud-based customer-experience platform with seamless omnichannel capabilities, analytics and automation
    Explore All Solutions

    Consulting and digital transformation

    Asset and Data Management
    Manage the lifecycle of your assets, support contracts, software and services with complete visibility of your entire IT environment, while maintaining the integrity of your data
    Deployment Services
    Purchase, delivery and installation of your IT infrastructure components at all your international locations
    Digital System Integration
    Integrate your multiple sources of data in an end-to-end service management ecosystem for autonomy and visibility
    Operational Support Services
    Optimize costs and maximize the availability of your IT infrastructure with consistent support services worldwide
    Project Management
    Delegate your IT solution's deployment to a Project Manager for better peace of mind
    Explore All Services

    Internet and networks

    Evolution Platform Catalog
    Design, deploy and easily manage a platform of connectivity, cybersecurity and cloud services that keeps pace with the changing needs of your business
    Flexible SD-Branch
    Manage your corporate network in the cloud with lower costs and seamless security, while delivering an optimal user experience
    Internet Platinum
    Internet Platinum offers dedicated Internet access with 100% guaranteed bandwidth on the Orange network
    Explore All Solutions

    Collaboration and remote working

    Workplace Together [Webex]
    Cisco telephony and collaboration tools managed by Orange
    Multisourcing Service Integration
    Centrally manage all of your IT services expenses and performance
    Explore All Solutions

    Cloud

    Cloud Infrastructures
    Gain agility, resilience and performance with the cloud
    On demand Cloud Connect
    Create and manage your connections to the cloud with complete autonomy
    Explore All Solutions

    Security

    Anticipate
    Proactive cybersecurity: anticipate and prevent digital threats
    Detect and Respond
    A comprehensive cybersecurity by detecting real-time threats and responding swiftly to minimize damage
    Protect
    A comprehensive set of protection solutions to secure endpoints, networks and data, ensuring continuous operations and mitigating cybersecurity risks
    Explore All Solutions
  • Customer stories
    • Customer stories

    Customer stories

    Port of Antwerp
    Data Analysis contributes to safe & efficient Shipping in the Port of Antwerp-Bruges
    De Lijn
    De Lijn Data Visualization enhances public transport service
    Belfius
    How an AI-driven bot delivers cutting-edge customer service at Belfius Insurance
    [LOGO][SVG] Carrefour
    Carrefour Belgium deepens customer connections with the power of Google Cloud and the expertise of Orange Business
    SD Worx
    Tailor-made insights for the right customer at SD Worx
    All our customer stories
  • News and events
    • Events
    • News
    • White papers

    Events

    Webinar - What if every Customer Experience was perfectly orchestrated?
    Do not miss our next events, and subscribe to our newsletter.
    All our events

    News

    Coral Reef Restoration Program for Tēnaka
    Technology solution to automate and scale coral reef and marine biodiversity monitoring Tēnaka to benefit remotely from near real-time data from the coral reef, allowing scientists to spend more time regenerating reefs
    All our news

    White papers

    Artificial Intelligence Whitepaper: Stay in the control of your future
    Data Ethics/AI Ethics: the 2 faces of a responsible future
    Generative AI: Visa for a more interactive digital future
    Customer Data Platform - Download the whitepaper
    CX in Retail Banking:Digital transformation boosts Customer Experience
    All our white papers
  • About us
    • About us

    About us

    Join us
    Together, let’s imagine and build a more harmonious future for generations to come. Embark on a journey to gain valuable experience and explore unprecedented possibilities. At Orange, we are committed to unlocking the unique potential within each individual.
    Our story
    Orange Business is the Orange Group entity dedicated to businesses and organizations.
    Corporate social responsibility
    We firmly believe that every technological advancement should benefit humanity, society and the planet. We advocate for an ethical, responsible and inclusive visualization of digital technologies.
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Customer story Carrefour Belgique
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Video

[LOGO][SVG] Carrefour

Cloud

+ 2 others

Carrefour Belgium deepens customer connections with the power of Google Cloud and the expertise of Orange Business

Carrefour Belgium
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