Numeric Futures

May 29, 2014 Customer Experience

Numeric Futures is a leading global reseller of telecom services to the enterprise market. With increasing opportunities in the Middle East and Africa region, Numeric Futures was interested in upgrading its capabilities and increasing its market competitiveness. An Orange Contact Center Access solution in eight countries – Cameroon, Kenya, Morocco, Nigeria, Senegal, Tunisia, Turkey and Uganda – has enabled Numeric Futures to enhance its quality of service to its customers in the region.

Document ref: 0216/CCS-NF-049(2)

“We were looking for a supplier to help us expand our business in Africa and who understood the importance of service delivery and quality of service. In Orange we found not only a supplier, but a partner. We found an organization that understood our requirements and had integrity and one that we felt we could grow our business with.”

Asif Kika
Director
Numeric Futures