10 reasons why a large projects management or an outsourcing project could benefit your organization

overall costs benefit
cost management is the essence of a large project. It is commonly agreed that telecom investments in large enterprises are sometimes getting out of control, being the result of successive mergers and acquisitions, reorganizations, decentralized IT policies, etc. Better management of your telecom expenses means improved control and may actually lead to significant savings on the overall bill. As a matter of fact a lot if not all our large project/outsourcing clients seize this opportunity to rationalize their sourcing strategy. Actually, setting objectives for lowering the overall telecom spend doesn't mean just the lowering of individual prices. Far more significant gains can be reached through the change of scope (redefining the requirements), redefining quality levels,
re-pricing cost re-structuring, or the implementation of global policies at corporate level.
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reengineering your cost and risk structure
launching a large project is not just an opportunity to reduce costs. It is also an opportunity for corporations to translate their fixed costs into variable ones. In doing so, the potential candidates for a large project/outsourcing project will be able to reduce risk and improve the predictability of their costs and operations.
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focusing on your business and benefit from expert know-how
another reason for wanting to launch a large project or an outsourcing project would be the desire to focus on one's core business and leave specific areas like telecoms, networks, applications, desktop management to specialist service providers. Choosing the large project route, a client is ensured that the service provider will keep his teams up-to-date in terms of technology usage, architecture and argumentation because this is precisely the service provider’s core business.To a large extent, opting for the outsourcing of one’s telecom services and communication application services to a service provider is a choice very similar to the one which was carried out by most corporations at the end of the 1990s when it was commonly agreed that preparing meals for employees was a job for a specialist and that they had to outsource it to a catering company. A large project or outsourcing project is also the guarantee that the client will not have to develop such competencies in-house. Doing so usually proves costly and not always very efficient in the long run, due to the fact that information and communications technologies evolve at such a rapid pace that specialized service providers like Orange Business Services are ideally suited to keep track of them.
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committing commitments to paper
large projects and outsourcing projects also give clients the ability to encapsulate the commitment of the service provider into a long-term contract (typically five to seven years). This commitment – in essence a legally binding contract – signed with the service provider is also the guarantee that the client will get the required service with specified, detailed service level agreements (SLAs),
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having a single point of contact
one of the greatest benefits which comes with the launch of a large or outsourcing project, is the ability for a client to reduce the number of counterparts that it has to deal with in order to provide the service. Within a large project, the service provider acts as a single point of contact on behalf of the client and will interface with all other third parties whose products and services are necessary, at least during the transition or migration phases. Once transition and migration have been achieved, the onus is on the service provider to reduce the complexity in order to encapsulate all existing contracts under new ones, which it will execute directly.
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redefining quality standards
a large project does not just give the ability for a large corporation to reduce cost and risk, it also provides the opportunity to redefine the quality standards of its current operations. This redefinition of the requirement for a better service can gain greatly from a direct discussion with a specialist service provider, whose experts and telecoms architects will be able to advise a client in order to make the right technical choices for a maximum business benefit. This kind of redefinition can be achieved either through a joint opportunity assessment (which will not just elicit the current cost structure and baseline, but will also pave the way for future improvements) with a service provider directly, or with the help of a specialist consultancy. As mentioned on our page dedicated to the Orange joint innovation program program within large projects, such a project can also be the opportunity for a large corporation to refine quality standards to a higher degree by benefiting from the innovation capabilities of the service provider (for a capability statement regarding Orange Business Services’ offering in terms of innovation, click here),
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achieving better capacity management
within the framework of a large project or outsourcing project, evaluating, sizing and implementing capacity management is the service supplier’s responsibility. This is the service provider’s core business, and to a large extent, the risk of miscalculating the amount of capacity as well as its redundancy and appropriateness of architecture is with the service provider, whereas otherwise clients would have to bear it themselves.
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implementing change
as described in our joint innovation program . White Paper, a large project is not only the ability to reduce cost and risk. It is also the unmatched opportunity for a client to focus on its core business while tapping into the innovation resources which are made widely available by specialist service providers such as Orange Business Services. It also gives clients the opportunity to reduce internal organizational complexity and to implement change from the outside, leveraging best practices from a service provider that has implemented this kind of changes already many times in the field. More than anything else, a large project or an outsourcing project is above all a change management project, whereby the service provider will work on the restructuring of the overall provision of communication services on behalf of its client. The service provider will also seize this opportunity to issue recommendations and suggestions for improving the current way of doing business.
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implementing new technologies faster and reducing pressure
one of the biggest pressures that CIOs (Chief Information Officers) and CNOs (Chief Network Officers) are going through is the constant and increasing demand from their local offices or subsidiaries to have new services implemented faster and better across the global network. Outsourcing ICT services to a global service provider with excellent local knowledge is the opportunity to change the service delivery model and use the global capability of the service provider to improve and fasten the implementation of new services.
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standardizing your infrastructure across the world
lastly, one of the biggest reasons why large projects management could benefit your organization is that, through the change management approach which we have described above, the standardization of your global network processes, architecture and service levels can be achieved (therefore ensuring more gains and efficiency improvements).
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