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mobile office

choose a new mobility management service

business challenge

The enterprise mobility market is highly fragmented, impacting IT managers and end users alike. Millions of mobile workers are forced to integrate devices and applications on their own without adequate support or training, while IT managers struggle to impose consistency, compliance and good security policies.
 

our solution

Designed for mobile workers and home-based staff, Mobile Office is our fully-managed integrated solution that offers a risk-free reduction in complexity and costs. It combines our award-winning network access client Business Everywhere with mobile device deployment, security and application management. In addition, Mobile Office includes a local end user helpdesk and a unique administrator’s portal for inventory and patch management.
 

our approach

Mobile Office, which is initially available in North America, comprises:
  • mobile access and security: network access client software for wireless and cellular networks, and managed push email for PDAs
  • mobile device management: automatic inventory of devices, software detection, compliance check, patch distribution and remote kill
  • mobile device deployment: centralized staging and project management, initial software installation and device certification
  • extensive customer support: U.S. helpdesk providing local support for end users and integrated portal for laptops and PDAs.
 

the result

Mobile Office dramatically reduces the cost and complexity of managing distributed mobile environments. End users benefit from fully-integrated and ready-to-go mobile devices, while IT managers can enforce their security policy through remote patch management and remote kill.
 

business benefits

With a single bill from a single provider, you benefit from lower mobility costs. And with only a single interface to manage an entire mobile environment, you can control and enjoy a substantially reduced total cost of ownership. Your end users also benefit from vastly improved productivity because they no longer need to install, maintain and support their own mobile devices and software.

mobile office is a suite of enterprise mobility management tools and capabilities designed to boost the performance, productivity and value of enterprise knowledge workers1 in the U.S. Focused on the enterprise end-user, mobile office complements the Business Everywhere™ suite of mobility solutions and is one of the first integrated PC and PDA.

With mobile office service, knowledge workers benefit from a fully managed and integrated mobility solution, provided to them with remote access services, corporate applications and the right level of security, all supported by a local help desk.

  • mobile office integrates the Business Everywhere client with mobile data cards (EV-DO) with a network coverage presence everywhere (mobile-operator agnostic service, compatible with all the US mobile-carriers)

  • the service targets all mobile devices (PDAs, Smartphone, laptop and PC)

  • we offer end users support with device installation for PDAs and PCs, as well as on-site deployment

  • our MNC customers face increasing challenges controlling their mobile devices across multiple countries and it creates security threats. With our two mobile fleet management solutions, secure my device and smartphone management, we help our customers to control their PDAs, smartphones or laptop worldwide and to apply central security policies in multiple countries.

mobile office’s integrated mobility management tools help to not only reduce costs, but also improve compliance and minimize risk exposure. mobile office
is unique in that it offers a complete mobile management ecosystem - infrastructure, services and smartphone management - throughout the end-user utilization life cycle.

The end-user benefits:

  • unlimited data access everywhere

  • remote access services via Business Everywhere

  • security capabilities via Business Everywhere and partners

  • connectivity utilization & reporting

  • auto-inventory devices, software, versions, etc.

  • remote device lock/wipe/kill

  • patch management

  • adds & changes: update, backup and restore capabilities

  • asset and billing management.