mobile office
choose a new mobility management service
business challenge
The enterprise mobility market is highly fragmented, impacting IT managers and
end users alike. Millions of mobile workers are forced to integrate devices and
applications on their own without adequate support or training, while IT managers
struggle to impose consistency, compliance and good security policies.
our solution
Designed for mobile workers and home-based staff, Mobile Office is our fully-managed
integrated solution that offers a risk-free reduction in complexity and costs.
It combines our award-winning network access client Business Everywhere with mobile
device deployment, security and application management. In addition, Mobile Office
includes a local end-user helpdesk and a unique administrator’s portal for inventory
and patch management.
our approach
Mobile Office, initially available in North America, comprises:
- mobile access and security: network access client software for wireless and cellular networks, and managed push email for PDAs
- mobile device management: automatic inventory of devices, software detection, compliance check, patch distribution and remote kill
- mobile device deployment: centralized staging and project management, initial software installation and device certification
- extensive customer support: U.S. helpdesk providing local support for end users and integrated portal for laptops and PDAs.
the result
Mobile Office dramatically reduces the cost and complexity of managing distributed
mobile environments. End users benefit from fully integrated and ready-to-go mobile
devices, while IT managers can enforce their security policy through remote patch
management and remote kill.
customer benefits:
- unlimited data access everywhere
- remote access services via Business Everywhere
- security capabilities via Business Everywhere and partners
- connectivity utilization & reporting
- auto-inventory devices, software, versions, etc.
- remote device lock/wipe/kill
- patch management
- adds & changes: update, backup and restore capabilities
- asset and billing management.
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