STMicroelectronics
who is it?
STMicroelectronics, with approximately 50,000 employees in 31 countries, supplies microchips to some of the world's leading electronics and computer manufacturers. With 16 research and development sites, 17 manufacturing plants and 88 sales offices, its worldwide presence is obvious. STMicroelectronics is a global leader in developing and delivering semiconductor solutions across the spectrum of microelectronics applications.
business challenges
STMicroelectronics' business challenges were to keep network costs under control, reduce business risk and, most importantly,
migrate to a modern, converged communications infrastructure in a controlled manner.
They also needed to reduce the number of their suppliers in order to focus on
their core business.
Orange Business Services solution
we became responsible for STMicroelectronics' global fixed and mobile voice and
data communications. The solution is based on new IP technologies and includes
responsibility for communications services provided by third parties.
benefits
outsourcing voice along with data has allowed STMicroelectronics to take full
control of its costs and remain agile in the face of changing business conditions.
STMicroelectronics has achieved great savings on its annual voice expenditures
while benefiting from state-of-the-art convergence capabilities. A single point
of contact means their IT department and facilities managers no longer need to
manage multiple service contracts and bills. Instead of a patchwork of services
from different vendors, we have taken away the risk and complexity, allowing STMicroelectronics
to focus on increasing productivity and efficiency in its core business which
is one of the most important customer benefits.
Finally our close relationship with STMicroelectronics has been extended into innovation. We are indeed working together on research and development into mobile services
and devices. Our joint innovation program builds on our strength in telecommunications and the strength of STMicroelectronics
in semiconductors.
what they say about us
"We were looking to gain even more efficiencies by outsourcing our complete communications
infrastructure. We wanted to reduce total cost of ownership by 15-20% and to be
able to focus on our core business, as we have done in other areas. We looked
for a single strategic provider to help us achieve these goals. Based on past
experience, we chose Orange Business Services."
Otto Kosgalwies, Vice President Infrastructure and Services, STMicroelectronics.
Otto Kosgalwies, Vice President Infrastructure and Services, STMicroelectronics.
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